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Privacy Policy

Privacy Policy

Last Updated: March 6, 2025

1. Introduction

Precise Plumbing & Drain (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, including data collected through SMS communications. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other identifying information.
  • Service-Related Data: Information related to plumbing services requested, appointments, and customer inquiries.
  • Communications Data: Text/SMS messages, emails, and customer service interactions.

3. How We Use Your Information

We use your information for the following purposes:

  • Appointment Reminders & Customer Support: To send appointment confirmations, reminders, and respond to inquiries.
  • Service Updates: To provide status updates related to ongoing plumbing services.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Data Privacy & Sharing

  • We do not sell, rent, or share your phone number or SMS opt-in data with any third parties for marketing or promotional purposes.
  • SMS opt-in data is used solely for service-related communication and appointment reminders.
  • We may share your data with trusted service providers who assist in our business operations, but only as necessary to provide our services.

5. SMS/Text Messaging Terms & Conditions

By subscribing to Precise Plumbing & Drain’s text messaging services, you agree to receive text messages from us. These messages may include appointment reminders and customer service-related communication.

  • Program Name: Precise Plumbing & Drain Text Messaging Program
  • Types of Messages: Appointment reminders, customer service-related communication.
  • Message Frequency: Message frequency varies and will only be sent in relation to appointment reminders & customer service-related communication.
  • Message and Data Rates: Standard message and data rates may apply. Check with your carrier for details.
  • Opt-Out Instructions: Reply STOP to unsubscribe from future text messages.
  • HELP Instructions: Reply HELP for assistance or contact us at adam@preciseplumbingsf.com.
  • Privacy Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Security Measures

We take appropriate security measures to protect your data, including:

  • Encryption: Secure transmission of electronic data.
  • Access Control: Limiting access to authorized personnel only.
  • Compliance: Adherence to industry privacy regulations and best practices.

7. Your Rights

You have the right to:

  • Access & Correct Your Data: Request a copy of the personal data we hold about you.
  • Opt-Out of Messaging: Reply STOP to any message to unsubscribe.
  • Contact Us for Concerns: If you have privacy-related questions, contact us at:

Phone: (415) 755-0626
Email: adam@preciseplumbingsf.com

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.